Effective Date: November 2025

 Casa Atelier(“Casa Atelier”, “we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our website and online store.

1. Information We Collect

Personal Information You Provide

When you interact with our website or place an order, we may collect:

• Name and surname
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment information (processed securely via third-party providers)

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Provide customer support
• Communicate order updates and service notifications
• Improve website performance and user experience
• Send marketing communications (only with your consent)
• Prevent fraud and ensure transaction security

3. Payment Processing

All payments are processed securely through third-party payment providers such as Azul and Shopify Payments. Casa Atelier does not store or have direct access to your credit card information.

4. Cookies & Tracking Technologies

We use cookies to enhance website functionality, keep track of items in your cart, and analyze site traffic. You may disable cookies in your browser settings, but doing so may limit certain functionalities.

5. Sharing Your Information

We do not sell your personal data. We only share your information with trusted service providers when necessary to operate our business, including:

• Payment processors (e.g., Azul)
• Shopify (e-commerce platform)
• In-house messenger services for delivery
• Email and marketing platforms
• Professional service providers (IT, legal, accounting)

All third parties are required to protect your data in accordance with applicable laws.

6. Data Storage & Security

We implement security measures to safeguard your personal information. Although no online system is 100% secure, we take all reasonable steps to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Maintain accurate financial and tax records

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Withdraw consent to marketing communications

To exercise your rights, please contact us at info@shopcasaatelier.com.

9. Marketing Communications

You will only receive marketing emails if you have opted in. You may unsubscribe at any time by clicking “unsubscribe” in any Casa Atelier email.

10. Third-Party Links

Our website may contain links to third-party websites. Casa Atelier is not responsible for the privacy practices or content of these external sites.

11. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the effective date.

12. Contact

For questions regarding this Privacy Policy, please contact:
info@shopcasaatelier.com